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Online Safety Tips

While most individuals who use Chavo have success with buying or connecting with others, from time to time we do receive reports of people attempting to scam or defraud our users. We have found that one of the best ways to address this problem is to ensure that all transactions take place locally, in-person and with cash. Remember that Chavo is a local classifieds web site and ads are not always reviewed before they go live on the site.

Please take the following precautions while using Chavo:

  • When buying or selling, you should meet in-person to see the product and exchange funds. Meet in a public place with many people around, such as a coffee shop.

  • Never send or wire money to sellers or buyers. This includes mailing a cheque or using payment services like PayPal, Square Transactions, Online Jumble Sales, eTradeDepot, Gizmagdepot.com, Rent Monitor, Amazon Payments, Bidpay, Google Wallet/ Checkout, Canada Post, Western Union or Money Gram. While these sites can be very useful and secure, typically scammers are only pretending to use them and will even go so far as to falsify documents ‘from’ a legitimate company.

  • Chavo, eBay, PayPal or any other company does not offer any sort of protection programs or secure payment systems for Chavo items. Any emails or web sites that talk about such systems are scams, even if they may have the Chavo logo. If you receive any emails promoting these services, please forward the message to us.

  • Be wary of emails asking you to confirm your account or confirm a password or email address change not requested. These are very often phishing emails by scammers trying to gain access to your account. Any emails we send requiring you to log in will bring you directly to our site to do so. The Chavo sign in page should always show up as being secure in your web browser.

  • Do not give out personal or banking information (e.g. social insurance number, bank account number) over the Internet.

  • Inform Chavo of any attempted fraud or suspicious emails, ads, or other activity by community members. In the case of fraud, file a police report and contact us.

  • Use common sense. If something sounds too good to be true, it probably is.